Final Draft
International Standard
Ïã¸ÛÁùºÏ²Ê¿ª½±/FDIS 14785
Tourism and related services —Tourist information services — Requirements and recommendations
Reference number
Ïã¸ÛÁùºÏ²Ê¿ª½±/FDIS 14785
Edition 2
Final Draft International Standard
Ïã¸ÛÁùºÏ²Ê¿ª½±/FDIS 14785
83625
This draft is in the approval phase.
Will replace Ïã¸ÛÁùºÏ²Ê¿ª½± 14785:2014

Abstract

This document provides requirements and guidelines in order to ensure a minimum quality for online and onsite Tourist Information Services provided by Tourist Information Offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors’ expectations. This document is the revision of Ïã¸ÛÁùºÏ²Ê¿ª½± 14785 whose contents have been updated and includes now guidelines to online tourist services.

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