International Standard
Ïã¸ÛÁùºÏ²Ê¿ª½± 24512:2024
Activities relating to drinking water and wastewater services — Guidelines for the management of drinking water utilities and for the assessment of drinking water services
Reference number
Ïã¸ÛÁùºÏ²Ê¿ª½± 24512:2024
Edition 2
2024-02
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Ïã¸ÛÁùºÏ²Ê¿ª½± 24512:2024
82490
Published (Edition 2, 2024)

Ïã¸ÛÁùºÏ²Ê¿ª½± 24512:2024

Ïã¸ÛÁùºÏ²Ê¿ª½± 24512:2024
82490
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CHF 194
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Abstract

This document provides guidelines for the management of drinking water utilities and the assessment of drinking water services.

This document is applicable to publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model.

This document addresses drinking water systems in their entirety and is applicable to systems at any level of development (e.g. on-site systems, distribution networks, treatment facilities).

The following are within the scope of this document:

—ÌýÌýÌýÌý the definition of a language common to different stakeholders;

—ÌýÌýÌýÌý the definition of the components of drinking water supply systems;

—ÌýÌýÌýÌý guidelines for the management of drinking water utilities;

—ÌýÌýÌýÌý guidelines for objectives, service assessment criteria and related performance indicators, appropriate for the assessment of drinking water services.

The following are outside the scope of this document:

—ÌýÌýÌýÌý target values and thresholds for proposed objectives, service assessments criteria and related performance indicators;

—ÌýÌýÌýÌý matters relating to the design and construction of drinking water systems;

—ÌýÌýÌýÌý matters relating to the management structure of drinking water utilities;

—ÌýÌýÌýÌý matters relating to the regulation of drinking water services, including management and operational activities;

—ÌýÌýÌýÌý matters relating to regulating the content of contracts or subcontracts;

—ÌýÌýÌýÌý installations between point of delivery and point of use.

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