Reference number
Ïã¸ÛÁùºÏ²Ê¿ª½± 31101:2023
International Standard
Ïã¸ÛÁùºÏ²Ê¿ª½± 31101:2023
Robotics — Application services provided by service robots — Safety management systems requirements
Edition 1
2023-11
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Ïã¸ÛÁùºÏ²Ê¿ª½± 31101:2023
80886
Published (Edition 1, 2023)

Ïã¸ÛÁùºÏ²Ê¿ª½± 31101:2023

Ïã¸ÛÁùºÏ²Ê¿ª½± 31101:2023
80886
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CHF 173
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Abstract

This document specifies the requirements of safety management systems for application services provided by service robots [application service safety management system (hereafter ASSMS)] that an application service provider can use for the safety of its users and its third parties when it provides application service in unstructured human spaces with trained and untrained persons (e.g. giving directions for visitors in airport or shopping mall, carrying goods to patients in hospital, delivering food to customers in restaurant.)

This document is applicable to any organization that wishes to:

a)ÌýÌýÌýÌýÌýÌý improve safety performance of application services provided by service robots,

b)ÌýÌýÌýÌýÌýÌý establish, implement, maintain and improve safety management systems for application services provided by service robots,

c)ÌýÌýÌýÌýÌýÌý  assure itself of conformity with its stated application service safety policy, and

d)ÌýÌýÌýÌýÌýÌý demonstrate conformity with this document.

The requirements of this document can be conformed to by integrating safety management systems for application services provided by service robots into, or making it compatible with, other management systems or processes within the organization.

The requirements of this document can be conformed to by multiple organizations without omission depending on what is done as an organization and safety management.

Although intended for application services provided by service robots, this document can also be applied to services using robots other than service robots.

This document is not intended to be used as a product safety standard.

NOTEÌýÌýÌýÌýÌýÌý      There are cases where the safety management systems for application services provided by service robots established in accordance with the requirements of this document cannot apply directly when the service robots to be used, robot systems, contents of service, places of operation, users or so, differ.

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