Reference number
Ïã¸ÛÁùºÏ²Ê¿ª½±/TS 24082:2021
Technical Specification
Ïã¸ÛÁùºÏ²Ê¿ª½±/TS 24082:2021
Service excellence — Designing excellent service to achieve outstanding customer experiences
Edition 1
2021-06
Technical Specification
Read sample
Ïã¸ÛÁùºÏ²Ê¿ª½±/TS 24082:2021
77762
Published (Edition 1, 2021)

Ïã¸ÛÁùºÏ²Ê¿ª½±/TS 24082:2021

Ïã¸ÛÁùºÏ²Ê¿ª½±/TS 24082:2021
77762
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CHF 129
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Abstract

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

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