Reference number
Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-2:2019
International Standard
Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-2:2019
Information technology — Service management — Part 2: Guidance on the application of service management systems
Edition 3
2019-08
Read sample
Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-2:2019
72120
Published (Edition 3, 2019)
This standard has 1 amendment.

Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-2:2019

Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-2:2019
72120
Language
Format
CHF 194
Convert Swiss francs (CHF) to

Abstract

This document provides guidance on the application of a service management system (SMS) based on Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-1, including references to other parts of Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000 and other relevant standards.

General information

 Amendments

Amendments are issued when it is found that new material may need to be added to an existing standardization document. They may also include editorial or technical corrections to be applied to the existing document.

Amendment 1

Edition 2020

Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-2:2019/Amd 1:2020
79580
Language
Format
CHF 18
Convert Swiss francs (CHF) to

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