Abstract
This document provides guidance on the application of a service management system (SMS) based on Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-1, including references to other parts of Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000 and other relevant standards.
General information
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Status: PublishedPublication date: 2019-08Stage: International Standard under systematic review [90.20]
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Edition: 3Number of pages: 63
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Technical Committee :Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC JTC 1/SC 40
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Amendments
Amendments are issued when it is found that new material may need to be added to an existing standardization document. They may also include editorial or technical corrections to be applied to the existing document.
Amendment 1
Edition 2020
Ïã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-2:2019/Amd 1:2020
79580
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Life cycle
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Previously
WithdrawnÏã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-2:2012
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Now
PublishedÏã¸ÛÁùºÏ²Ê¿ª½±/IEC 20000-2:2019
A standard is reviewed every 5 years
Stage: 90.20 (Under review)-
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Preliminary
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10
Proposal
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20
Preparatory
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30
Committee
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40
Enquiry
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50
Approval
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60
Publication
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90
Review
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95
Withdrawal
Amendments
Provide additional content; available for purchase; not included in the text of the existing standard. -
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