![Cover page: Involving consumers - Why and how](/obp/graphics/pub/8b83d86f-6bbd-4788-940e-6dc02c087570_13294d400c38c2aeee76c9f78c4b9c29.jpg)
Involving consumers - Why and how
Year of publication: 2011 | Edition: 1
This brochure provides national standards bodies and other standards development organizations with practical guidance on achieving consumer participation in standardization. It covers why and when to engage consumers, the added value of their participation, how to organize it effectively and what it means to be a consumer representative.
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